Earn your CHRS™ credential to master strategic workforce planning, succession management, and high-potential talent development.

Introduction

In today’s knowledge-driven economy, talent is the most valuable asset of any organisation. Companies that succeed are those that can effectively attract, develop, engage, and retain high-performing employees while building a strong leadership pipeline for the future.

As organisations face rapid technological change, workforce transformation, and increasing competition for skilled professionals, talent management has evolved from a traditional HR function into a strategic business priority. Increasingly, organisations are also leveraging data analytics and Artificial Intelligence (AI) to enhance talent decision-making, workforce planning, and employee development.

Senior HR professionals are now expected to:

  • Build strong leadership pipelines
  • Identify and develop high-potential employees
  • Align talent strategies with business objectives
  • Strengthen employee engagement and retention
  • Support organisational transformation
  • Leverage data and emerging technologies to improve talent decisions

Those who possess strong talent management expertise are therefore highly valued and often progress into senior HR leadership roles.

The CHRS® (Talent Management) programme is designed to equip HR professionals and business leaders with the strategic knowledge, capabilities and practical tools required to develop and implement best-practice talent management strategies and position themselves for career advancement and leadership opportunities in HR.

This course provides a comprehensive framework covering the entire talent lifecycle—from workforce planning and talent acquisition to leadership development, employee engagement, succession planning, and talent analytics. It also introduces participants to how AI and data analytics are transforming talent management practices, enabling more informed and strategic workforce decisions.

Participants will gain practical insights, strategic frameworks, and actionable tools to help their organisations build high-performing teams, develop future leaders, and sustain competitive advantage through effective talent management. More importantly, participants will develop the strategic mindset required as trusted HR advisors to senior management and key contributors to organisational success.

Course Details: 

Objectives

Upon the completion of the course, participants will be able to:

• Develop strategic talent management frameworks aligned with organisational goals.

• Implement integrated talent management practices across the employee lifecycle.

• Identify and develop high-potential employees and future leaders.

• Design effective performance management and talent development systems.

• Build sustainable leadership pipelines and succession plans.

• Strengthen employee engagement and retention strategies.

• Apply data-driven talent analytics and emerging technologies to support HR and business decisions

Course Outline

Module 1 - Strategic Talent Management and Workforce Planning

This module establishes the strategic foundation for talent management and its role in organisational success. Participants will explore how talent strategies must align with business priorities and workforce transformation.

Key Topics Include:

• Evolution of talent management in modern organisations.

• Aligning talent strategy with organisational business strategy.

• Strategic workforce planning and talent forecasting.

• Understanding global talent trends and workforce challenges.

• Talent segmentation and critical roles identification.

• Building a talent-driven organisational culture.

• Introduction to data-driven workforce planning and predictive talent insights

Participants will gain the strategic perspective required to position talent management as a core business function rather than a support activity.

Module 2 - Strategic Talent Acquisition and Employer Branding

This module focuses on building a robust talent acquisition strategy to attract high-quality candidates in competitive labour markets.

Key Topics Include:

• Designing strategic recruitment and talent sourcing frameworks.

• Building a compelling employer value proposition (EVP).

• Employer branding strategies to attract top talent.

• Leveraging digital platforms and recruitment technologies.

• Competency-based hiring and structured assessment methods.

• Creating diverse and inclusive hiring practices

Participants will learn how to build a sustainable talent pipeline while strengthening the organisation’s reputation as an employer of choice, and how AI will transform talent acquisition and evaluate employer branding.

Module 3 - Performance Management and Talent Development

This module explores how organisations can enhance employee performance while developing individual capabilities and leadership potential. It will also introduce how AI, digital HR systems and talent analytics are increasingly used to support performance monitoring, learning effectiveness, and workforce capability planning.

Key Topics Include:

• Design modern performance management systems aligned with business strategy.

• Implement continuous feedback and coaching practices.

• Identify high-potential employees and build talent pools.

• Develop structured learning and development frameworks.

• Build career development and internal mobility pathways.

• Apply HR analytics and AI tools to measure performance and development outcomes.

Participants will learn how to transform traditional performance management systems into continuous development platforms that drive engagement, productivity and long-term talent growth.

Module 4 - Leadership Development and High-Potential Talent Management

Strong leadership pipelines are essential for organisational sustainability. This module focuses on identifying and developing high-potential employees for future leadership roles while building structured leadership development and succession planning frameworks.

Key Topics Include:

• Leadership competency frameworks.

• Identifying and managing high-potential talent (HiPos).

• Designing leadership development programmes.

• Coaching and mentoring future leaders.

• Accelerated development pathways for leadership talent.

• Managing leadership transitions and succession readiness.

Participants will also explore how AI and data analytics are increasingly used to identify leadership potential, predict succession readiness, and support talent decisions.

Course Outline

Module 5 - Employee Engagement, Culture and Talent Retention

Employee engagement plays a crucial role in organisational performance and retention. This module explores how organisations can create meaningful work environments that motivate employees and retain top talent.

Key Topics Include:

• Drivers of employee engagement and workplace motivation.

• Building high-performance organisational culture.

• Strategies for retaining critical talent.

• Employee experience and workplace well-being.

• Reward and recognition frameworks.

• Managing multi-generational workforce expectations.

• Using employee data and feedback platforms to monitor engagement trends.

Participants will learn how to create a work environment where employees feel valued, engaged, and motivated to perform.

Module 6 - Succession Planning, Talent Analytics and Integrated Talent Strategy

This module focuses on ensuring long-term organisational sustainability through succession planning and data-driven talent management.

Key Topics Include:

• Designing effective succession planning frameworks.

• Identifying critical organisational roles.

• Developing succession pipelines and leadership readiness.

• Talent analytics and workforce data insights.

• Introduction to AI-supported talent analytics and predictive insights.

• Measuring talent management effectiveness.

• Building an integrated enterprise talent management strategy.

Participants will develop a Talent Management Implementation Plan that integrates the concepts learned throughout the programme.

Training Methodology

The programme adopts a learning approach combining theory with practical application.

Learning methods include:

• Discussions and facilitated learning

• Case studies and strategic exercises

• Talent management frameworks and diagnostic tools

• Development of organisational talent strategies

• Introduction to digital and AI-enabled HR tools

• Peer learning and best practice sharing

 

Entry Requirements

This course is ideal for professionals who aspire to advance their careers in HR and leadership roles, including:

• HR Managers and HR Business Partners

• Talent Management and Organisational Development Professionals

• Learning and Development Managers

• Senior HR Executives preparing for leadership roles

• Managers responsible for developing people and teams

• HR Professionals seeking to transition into strategic HR roles

 

Programme Benefits

Participants will gain:

• A comprehensive understanding of modern talent management frameworks.

• Practical tools to design and implement talent strategies.

• Enhanced capability in developing leadership pipelines.

• Knowledge to strengthen employee engagement and retention.

• Strategic insights into workforce planning and talent analytics.

• Awareness of how AI and digital technologies are transforming talent management

Our Trainers

Adrian Wong has more than 25 years of experience as a Senior Regional HR Professional with many years of experience in diverse industries especially manufacturing, food and beverage, FMCG, Supply Chain, freight and logistics, consultancy and Information, education, financial ratings and research sectors.

Adrian has worked as the Corporate HR Director, Asia Pacific for McGraw Hill Companies, Vice-President HR for EGL Asia Pacific Holdings Company Pte Ltd, Vice-President HR International Division for Japfa International Pte Ltd, Regional HR and Quality Director, Exel Way & QSHE Director for MSAS/Exel/DHL, Personnel Manager for Motorola Electronics and General Motors.

He covers more than 12 countries in Asia Pacific from India to Japan, China and down south to New Zealand. He led HR teams in different countries reporting to him and covered the full spectrum of HR activities: talent acquisition, total rewards, training and development including change management, HR Operations and benefits for the region. His experience covers a number of Mergers and Acquisitions, takeovers, HR workforce restructuring, corporate social responsibility, HR Outsourcing, Employee communications, Industrial and Union negotiation, etc. His training experience includes Corporate Internal Trainer for Management Leadership Programs, leadership programs for First Line managers, Business Development programs, leadership transition programs.

While he was with the Supply Chain Industry, he has responsibility over Quality, Safety and Environment covering Asia pacific countries and directs ISO Quality certification programs, 1800 safety management and 1400 Environment programs for the group. He also developed the leadership management program jointly with NUS Business Management School for young leaders and covered the Exel Way launch for Asia.

Adrian is a certified DISC and DDI facilitator and was also a part time lecturer for an Australian University for its Bachelor and Masters programs (International Human Resource Management Modules) and a local Institute for its Human Resource Management, Training & Development and Strategic Management programs.

Adrian possesses a Masters of Business Administration (MBA) and a Masters of Arts in Human Development. He also possesses Diplomas in Management Consultancy, Marketing, Industrial Management, Human Resource, Quality and Production Engineering.

Adrian has successfully completed the Advanced Certificate in Training and Assessment (ACTA). He is currently one of the trainers for HRSINGAPORE's HR Certification Courses.


Charlie Goh is a HR Practitioner with over 35 years of experience. He has expertise and profound knowledge in human resource development, compensation and benefits, payroll administration and management, talent management, performance management and employee communication and relations. He is a dedicated and performance focused professional with strong business acumen and work ethics.

Charlie has worked in various public and local organisations in different sectors such as hospitality, banking, retail, F&B and transportation. He has a strong understanding of all HR functions within an organisation and demonstrates detailed knowledge in the HR field as well as driving a company’s people management strategy. 

Charlie possesses a MBA and a Bachelor Degree in Human Resource. He is also an adjunct lecturer of a local polytechnic conducting HR academic programs.


Michael Giam is an international business professional with decades of senior management experience working in highly complex and cross-cultural business environments. Michael’s international breadth of experience spans both in public institutions and private corporations focusing mainly on business fundamentals and human capital to establish clear and achievable strategic business goals.

From a Senior HR Business Partner to Senior Vice President, Michael has worked for several MNCs including CWT Distribution Limited (Singapore), International Data Corporation (USA), the Millennium & Copthorne International Hotels Group (Singapore), Marriott International (in China) and Melco China Resorts (Holding) Limited (Macau). In his tenure at CWT, Michael was appointed by the CEO as the Management Representative to lead in corporate culture development and change. He has developed, implemented and coached several action programs that were necessary in the development of a learning culture within the organization and beyond. In 2003, Michael was selected by the industry to become one of the Executive Committee Members representing the Singapore hospitality industry to provide value-added initiatives and plans to the local government in enhancing the skills and value of the local workforce. He is active in helping the community, especially those unemployed and in poverty to reskill them and bring them back to the workforce.

In recent years Michael worked in China for Marriott to open new properties and some of its flagship hotels. Michael also worked for the Society of Petroleum Engineers in Malaysia as their Asia Pacific Director of Operations responsible for organizing and managing industry-related MICE activities. In his tenure, he has also developed good relationship with key stakeholders and decision makers in many national oil companies and international oil and gas corporations. Michael also worked as an independent consultant handling several pre-opening and restructuring projects. This include assisting the GM in opening the first Wyndham flagship hotel in Singapore; worked as an interim General Manager to open an exclusive club for arts & culture professionals in Guangzhou; developed and implement a comprehensive strategic Customer Service Excellence Program for United Overseas Bank in China as well as providing professional HR service & consultation to the new rebranded Hotel Jen in Singapore.

Michael has always been interested to develop the next generation of talents and leaders. Since 1995, Michael has served as an adjunct faculty for several local and foreign universities as well as some adult learning institutions on topics including Human Resource Management, Coaching & Counselling, Business Contract & Maritime Law, Organizational Behavior, Customer Service Training and many others.

Michael received his MBA from an Australian University and holds an Advanced Certificate in Training and Assessment (Facilitated Learning). He is a registered Practicing Management Consultant (PMC), a recognized SkillsFuture Mentor for SMEs in Singapore and also a Certified Senior Professional with IHRP Singapore.


Elsie Low is a HR Practitioner with over 25 years of experience. She has specific experience and strength in talent acquisition, human resource development, compensation and benefits development, payroll administration and management, talent management, employee communication and relations. She is a visionary and performance focused professional. Coupled with that, she has excellent business acumen with strong work ethics.

Elsie has worked in various multi-national and local SMEs and in different sectors such as manufacturing, electronics, construction, engineering and oil & gas. Her span of responsibility and experience are spent in various regional and leadership roles across different regions in ASEAN, Australia, China and Middle East.

Elsie graduated with a Bachelor Degree in Human Resource and a MBA in Finance. She also possesses the Certificate in Workplace Basics from Fairwork Commission Australia and an Advanced Certificate of Training and Assessment (ACTA).

She is currently one of the trainers for HRSINGAPORE's HR Certification Courses.

Administrative Details:

Scheduled Dates

• 13, 20, 27 October, 3, 10, 17 November 2026 - Tuesdays  (Face-to-Face)  (1st Intake)

Duration / Venue

• Six days

• 9 am to 5.30 pm

• Hotel seminar room

Certification

Certification will be awarded upon successful completion of all the modules and Competency Based Assessments. Graduates are entitled to use the designatory title "CHRS® (Talent Management)" after their names (name cards, LinkedIn profiles, correspondences etc) for recognition of their achievement and their names will be published on our website to gain wider recognition by the HR industry.

Course Fee

• S$ 3,379.00 w/GST (S$3,100.00) for Community/Corporate Subscribers

• S$ 3,488.00 w/GST (S$3,200.00) for Non-Subscribers

• Instalment Payment Scheme is Available for Self-Sponsored

 

Funding

Grants/Subsidies/SkillsFuture Credit are not applicable.

IHRP CPD Hours 

• 42

(Please refer to the IHRP website)

Refreshment

• Coffee & tea with snacks during the morning and afternoon breaks

• Lunch will be provided

Past Participants:

Past Participants' Comments

Past Participant Organizations