During this workshop, participants will have a comprehensive overview and discuss hurdles, drivers and cost-effective ways to improve employee engagement


Research shows that organizations today must work hard to create a meaningful, humanistic work environment to drive engagement, performance, and a magnetic attraction in the market.

Companies with effectively engaged employees outperform competitions consistently across industries and geography and tend to get back on their feet faster after poor economic conditions subside.

But engagement is a two-way street. For it to succeed organizations must work to engage employees; in turn, employees have a choice about the level of engagement they offer employers.

During this one day workshop, participants will be equipped with a comprehensive overview of employee engagement and have the opportunity to consider and discuss about some hurdles, drivers and cost-effective ways to improve employee engagement.

Course Details: 


• To appreciate the imperative of employee engagement as one business growth strategy.

• To understand what it is and what it is not.

• To identify different types of employee engagement.

• How does satisfaction influence employee engagement?

• Creating a culture of engagement.

• To look at some of the hurdles, the drivers and some cost-effective ways to improve employee engagement.

Who should attend

• HR practitioners.

• Line Managers who would like to explore innovative proactive ways in promoting employee engagement in their organization.


I. Employment engagement

• Economic contract and Psychological contract.


II. How do employees in Singapore fare in terms of job satisfaction among seven countries in Asia Pacific.

• Interesting survey results.


III. Impact of employee engagement and business performance

•  How employee engagement drives growth.


IV. What is employee engagement and what it is not.

• Some fallacies about employee engagement.

• Engaged employees versus Satisfied employees.


V. Engagement Levels

• The Engaged Ambassador.

• The Disengaged Fence-sitter.

• The Actively Disengaged Terrorist.



VI. Case studies of why some companies are irresistible.

• Fortune's Top 100 Best Companies to Work For.


VII. Predicting key performance outcomes: if you don't measure, you can't manage.

• Solving the engagement equation of a two-way traffic: not "what should we do to engage employees?" but "what do employees need in order to be engaged?

• Measuring drivers that really matter to employee engagement and business performance


VIII. Culture and Leadership

• Superior Leadership produces higher return than superior talent.

• An immutable law of statistics: not all employees are talents.

• Superior leaders can make them achieve extraordinary things.

• Some key attributes of top-performing managers.


IX. Some suggestions for improving engagement and performance.


Lim Lie Tjing is an engaging & creative trainer with extensive HR experience within the public and private sector.

Over the past 20 years, she has held senior HR roles for the multinational corporations as well as startups in Singapore (6 years), academia in Hong Kong (6 years) and public/statutory sector in Singapore (8 years). In 2012, she transitioned from her Director role in Singapore National Research Foundation to a Trainer role in HRSINGAPORE to pursue her passion in talent development via coaching and learning. Her breadth of experience enables her to share best practice within and between different sectors.

As a qualified Trainer and Facilitator, Lie Tjing sees her role as a sounding board and a thinking companion on her trainees’ journey towards further self-awareness and developmental change, whilst adapting to their individual/team’s needs. On this journey, she endeavours to create a supportive and safe environment to allow them to ‘grasp the nettle’ and experiment with new mindsets and behaviours. She has been known in the HR fraternity to challenge while establishing supportive and honest relationships with people whom she works with.

Lie Tjing holds a Masters in Science in Social Research and Social Policy (Oxford University, UK), and Bachelor in Psychology and Social Work (McMaster University, Canada). She also possess a Certificate in Language Teaching for Adults (CELTA) from the University of Cambridge, UK and an Advanced Certificate in Training and Assessment (ACTA).

Administrative Details:

Scheduled Dates

• 15 May 2018 - 4th Run


• One day

• 9 am to 5:30 pm


A Certificate of Attendance will be awarded at the end of the course.


• S$ 650 for Community

• S$ 680 for Non-Subscribers


• Skills Connect WDA Reference CRS-N-0026075.

• Skills Future Credit for Self-Sponsored Singaporeans aged 25 and above.

• UTAP Funding is available.


• Coffee & tea with snacks during the morning and afternoon breaks

• Buffet lunch with vegetarian & halal options


Past Participants:

Past Participants' Comments

Past Participant Organisations

• COSL Drilling Pan-Pacific.

• DHI Water & Environment (S). 

• Media Development Authority.

• National Arts Council, National Environment Agency.

• Oxley Otto.

• Republic Polytechnic, Rohde & Schwarz Asia.

• Sodexo Singapore, St Joseph's Home, StarHub.

• Tee Hai Chem, TPS Corporate Services, Transit Link.