During this workshop, participants will identify and determine essential contents and avoid common mistakes when drafting an employee handbook.


An employee handbook is a compilation of the policies, procedures, working conditions, and behavioral expectations that guide employee actions in a company. Employee handbooks generally also include information about the company, employee compensation and benefits, and additional terms and conditions of employment. Another integral content in any handbook is the code of conduct for employees that sets guidelines around appropriate behavior for the workplace.

The purpose of an employee handbook is to provide employees with a working guide to the understanding of the day-to-day administration of human resource policies and practices in a company. It is designed to provide employees with a general summary description of the company’s HR policies, employee benefits, and code of conduct.

The handbook can help ensure that all HR policies and practices conform to legal requirements. Employers can use the policies in the employee handbook to protect themselves against possible lawsuits pertaining to harassment, wrongful termination, discrimination claims etc.

Participants attending this workshop will be provided with a comprehensive template for an Employee Handbook!

Course Details: 


• Explain the purpose and value of having an employee handbook.

• Identify the essential contents that are required in an employee handbook.

• Determine the handbook contents that are relevant to their corporation.

• Ensure compliance with the relevant legislation that govern HR policies and practices.

• Deliver the material that will cater to their individual audience, the employees.

• Avoid common mistakes when drafting an employee handbook.


Purpose and Value of an Employee Handbook.

  • What is an Employee Handbook?
  • What a handbook should do

Selection of Essential Content.

  • Code of Conduct
  • Terms of Employment
  • Compensation and Benefits
  • Allowances & Reimbursement
  • Medical Provisions and Insurance
  • Employee Appraisal and Development
  • Discipline & Grievances Handling Procedure

Complying with Legal Requirements and Implications.

  • Legislation
  • Collective Agreement
  • Employment Contract

Additional Relevant Tips and Potential Pitfalls.

  • Four Important Tips
  • Insufficient Disclosures and Disclaimers
  • Failure to roll out the Handbook
  • Outdated Information

Practical Sample Draft.

Who should attend

• HR Managers, HR Executives, Employee Relations Managers.

• Business Owners particularly those from SMEs.

• Anyone who is keen to develop an employee handbook for their organizations.


Noel Khng has more than 20 years’ experience in the Human Resources field working for the Shell Group of Companies. He has taken on roles as a generalist as well as specialist roles in Recruitment, Staff Administration, Industrial Relations, HR Information Systems and Learning and Development.

He also worked as the Group HR Manager for Mewah International Inc., one of the largest palm oil refiners and traders in the world, headquartered in Singapore with 3 refineries in Malaysia and marketing offices in China, Australia, Russia, Rumania, Poland, Brazil and Argentina. Leading a team of 28 HR professionals, he was charged with setting the overall direction for HR policies and practices across the Mewah Group.

Noel holds a Master’s of Science (UK) majoring in HRM and a Diploma in Industrial Relations. He also successfully completed the Advanced Certificate in Training and Assessment (ACTA).

Noel is currently one of the trainers for HRSINGAPORE's HR Certification Courses.

Administrative Details:

Scheduled Dates

• 16 July 2024  (Face-to-Face)  (25th Run)

Duration / Venue

• One day

• 9 am to 5:30 pm

• Hotel seminar room


A Certificate of Attendance will be awarded at the end of the course.


Course Fee

• S$ 708.50 w/GST (S$650.00)


• SSG/Skills Future Reference TGS-2021009656.

• Funding ends after 31 December 2024.

• For Company Sponsored - Net Payable Fee After SSG Training Grant (S$14.00): S$694.50 w/GST.

• For Self-Sponsored - SkillsFuture Credit Can Be Used (Singaporeans aged 25 and above).


• Coffee & tea with snacks during the morning and afternoon breaks

• Lunch will be provided


Past Participants:

Past Participants' Comments

• "There was more depth than I expected so I am happy with the training" - Grace Lim, Eisai (Singapore) Pte Ltd


• "The training materials and information given was useful" Jan Ng, LSH Electrical Engineering Pte Ltd


• "The content coverage on legal governance was useful!" Carol Chew, Singapore Valve & Fitting Pte Ltd


• "Perfect-precise, well taught!" - Ann Wee, CYS Global Remit Pte Ltd


• "Samples and templates are provided for referencing which helped to kick start the review or doing up the handbook."


• "Noel was great! He allowed plenty of time to ask questions."


• "The course highlighted the essential key points taught in the session that we could apply when coming up with a handbook."


•  "Trainer is good and informative."


• "Course details were completed within time-frame."


• "I thought it was going to be a 'dry' class but Noel has kept his class interesting with his knowledge and expertise together with his wit and humor. I look forward to attending more of his workshops!" - Josephine Ling, HR Manager, Beyonics Technology Limited


• "A great first experience with HRS. Greater trainer and logistics/admin arrangement!"


• "Training notes are comprehensive. The overall compilation of the notes given are very useful, especially for me who needs to have the guidelines, tips and advice on improving and writing a handbook" - Maria Liofery, Senze Salus Pte Ltd


• "Informative Workshop!" - Tan Yow Boon,Aramex International Logistics Pte Ltd


• "It was well presented by the trainer. Good clarity of the presented material andwell-organized event!" - Lee Chee Chong, Cold Storage Singapore (1983) Pte Ltd


• "The trainer has a very good knowledge on the topic and I am able to understand easily. Lots of tips to draft a good staff handbook" - Rozyta Jaffar, Technip Singapore Pte Ltd

Past Participant Organisations

• 6 Drunk Men, Accounting & Corporate Regulatory Authority, Aetos Security Management, AEW Global Advisors, Akzo Nobel Functional Chemicals, AL Technologies, Allegro Development, Alliance One International Singapore, Alteon Training Singapore, Altus Shipping & Logistics, American Bureau of Shipping, American Power Conversion, Ananda Bhavan Restaurant, ANDO Singapore, Aramex International Logistics Pte Ltd, Ariba International Singapore, Asian Women's Welfare Association, AXA Assistance Singapore, Apeiron AgroCommodities Pte Ltd

• Basler & Hofmann Singapore, Beautehub International, Behringer Ingelheim Singapore, Beiersdorf Singapore, Beyonics International, BoxSentry, BSH Home Appliances, Building and Construction Authority, Bethel Assembly Of God Church, Bero Coffee Singapore Pte Ltd

• Central Provident Fund Board, Clipper Group (Singapore), Capital International, CEVA Asia Pacific Holdings Company, Challenger Technologies, CIBA Vision Asian Manufacturing & Logistics, CISCO Security, CKM Consultants, Clyde & Co LLP, CMPMedica Asia, Cobham TCS, Cold Storage Singapore (1983) Pte Ltd, Component Technology, Concordia Agritrading, Construction Specialties, Copper Development Centre - Southeast Asia, Council for Estate Agencies, CTI Chemicals Asia Pacific, Cypress Semiconductor, CYS Global Remit, Cambridge Associates Asia Pte Ltd

• DHI Water & Environment, DENSO International Asia Pte Ltd, DP Architects, DPEX Worldwide Express, Drug Houses of Australia (Asia), Dyslexia Association of Singapore, Daiichi Jitsugyo Asia Pte Ltd

• eGENTIC Asia Pacific Pte Ltd, Elster-Instromet, Eltek Valere, Energy Market Authority, Ever Progressing System, Evolis Asia Pte Ltd, Exploit Technologies, Elite Precision, Eastern Green Power Pte Ltd, Eisai (Singapore) Pte Ltd, Equalbase Development Pte Ltd

• Fancl Asia, Farnell Components, Francosis Marine Services, Fuji Xerox Singapore, Fitness First Singapore, Football Association of Singapore

• Gemalto, German European School Singapore, Globe Express Services, Goltens Singapore, Goodrich Global, Grace Orchard School

• Healthway Medical Group, Hill & Associates Risk Consulting, Hong Leong Holdings Limited, HarriAnn's Pte Ltd, Heraeus Shin-Etsu Quartz Singapore Pte Ltd, Hupsteel Pte Ltd

• IAG(Asia) General, ICAP AP, Institute of Technical Education, ISS Group Asia, i.Dental Invisible Braces, International Baccalaureate Organization, LSH Electrical Engineering Pte Ltd, Industrial & Services Co-operative Society Limited

• Jasa Investigation & Security Svs, JGC Construction Int'l, JMS, Jones Day, Jumbo Serangoon Restaurant, Jurong Shipyard

• KB Associates, Kent Ridge Education Hub, Keppel Communications, Keppel Shipyard, Kim Seng Huat Hardware, King's Shoe Manufacturing, Kitagawa Electronics, Knight Frank, K.U.S Holdings (S), K.U.S Pre-cast (S), K Line (Singapore), Kwong Wai Shiu Hospital, KFW IPEX-BANK GmbH, Kyocera Asia Pacific Pte Ltd

• Laguna National Golf & Country Club, Lim Kim Hai Electric, Lionbridge Singapore, Low Keng Huat (Singapore), LPM Al-Falah, LPM Al-Istighfar, Lumina Looque International, Lutheran Community Care Services, LG Chem Asia Pte Ltd

• Marymount Centre, Matco Asia, MavenTree Technology, Mayer Brown JSM (Singapore), Megastone Holdings, Messier Services Asia, Ministry of Defence, Ministry of Health, Motan-Colortronic, M-Precision Center, Multivac Murray International Metals, Menu, Molnlycke Health Care Asia-Pacific, Mieux Pte Ltd, Modex Energy Rentals Singapore Pte Ltd, Masjid Alkaff Kampung Melayu (MAKM), Metall-Treat Industries Pte Ltd, Medco Energi Global Pte Ltd, Medco Singapore Operations Pte Ltd

• Nam Leong Co, Nanyang Technological University, National Service Resort & Country Club, Nikkei, Norgas, NTN Bearing-Singapore (Pte) Ltd, NTUC Fairprice, NTUC Healthcare

• OASE Asia Pacific,   Oerlikon Textile Components Singapore,  Oil States Industries,  Oiltanking Asia Pacific, On Site Alignment Pte Ltd

• P - Serv,   P.T. Bank Negara Indonesia (Persero) Tbk Singapore,  PaC Components,  Palsgaard,  Parliament of Singapore,  Petrojaya Marine,   Pfizer Asia Pacific,  Prince's Landscape & Construction,   Prisco (Singapore),  Proceanic Engineering Services, Public Service Division,  Public Utilities Board, Penanshin Shipping Pte Ltd, Promptech (M & E) Pte Ltd

• R M Martin, Raffles Junior College, Rofin-Baasel Singapore, Republic Polytechnic, Rhapsody Concept Pte Ltd

• Schottel Far East SearchWorks, Securities Commission Malaysia,  Seng Heng Engineering, SEZ Asia Pacific,  Singapore Component,  Singapore Indoor Stadium, Singapore Information Services,   Singapore International Arbitration Centre, Singapore LNG Corporation, Singapore Oxygen Air Liquide,  Singapore Prison Service,  Singapore Yacht Club,  SK Energy International  Skymech Automation & Engineering,  SME One, Sodexo Singapore, Sourcegate Technologies,  Spirax Sarco,  SSG Hotels, St. Francis Methodist School, Stamford Law Corporation,  Standard Chartered Bank,  STARASIA Group, Statoil Asia Pacific,  Sto SEA,  Super Galvanising, Swiss School Association, Shanghai Chong Kee Furniture & Construction, Singapore Valve & Fitting Pte Ltd, Sahl International Pte Ltd, Sam Aluminium Engineering Pte Ltd, Sarens JWS (S) Pte Ltd, Sew-Eurodrive Pte Ltd, Spazio Concepts Pte Ltd

• Technip Singapore, Thermal  Tokyo Marine Asia,  Topcon South Asia,  Toshiba Medical Systems,  TPS Corporate Services,  Trafigura, Trans Global Logistics,  TÜV Rheinland Singapore, TDK Singapore, Trust-Link Logistics, The Royals Cafe Pte Ltd, Toyota Motor Asia Pacific Pte Ltd, Techgems Engineering And Construction Pte Ltd, TPSC Asia Pte Ltd, The Management Corporation Strata Title Plan No 461, TotalEnergies EP Asia Pacific Pte Ltd

• Urban Redevelopment Authority

• Vifor Pharma Asia Pacific, Virtual HR,  Vital.org, MOF,  Vopak Terminals Singapore

• Warees Investments, Watchdata Technologies, Wee Chwee Huat Scaffolding & Construction, Western Bulk, WLD Asset Management, Wop Hup, Wright Starr Global

• Xyratex Technology,  Yanmar Asia (Singapore) Corporation