Introduction

During the past decade, there has been a significant, almost seismic change in workplace attitudes about the definition and acceptance of “unacceptable behaviour”.

Behaviour which was previously regarded as “part of the company culture” may now be perceived as totally unacceptable; behaviour which was previously “swept under the carpet” or ignored without any penalty is now open for debate, discussion and often “judgement” in a variety of open public forums.

Employers are increasingly recognising that employees, and even prospective employees are looking to the company to take the lead in providing a “bully free/harassment free working environment.

Objectives

1. Understanding the responsibilities placed on the employer, the managers/supervisors, and the employees under the government’s anti -bullying/anti-harassment legislation

2. Implementing best practices and creating Anti-Bullying and Anti-Harassment Policies

3. Implementing best practice procedures and processes to support the effective operation of the Anti-Bullying and Anti-Harassment Policy:

• Train, monitor and retrain where necessary all levels of employees in the effective operation of the procedures and processes;

• Recognising the differences between Protection from Harassment Act (POHA) and Protection from Online Falsehoods and Manipulation (POFMA)

4. Understanding what is stalking, doxxing and cyberbullying

Outline

• Understanding Singapore’s Anti-Bullying/Anti-Harassment laws

• Forms and signs of workplace harassment

• Establishing a HR Policy on bullying and harassment

• Types of legal help pertaining to harassment

• Protection from Harassment Court and proceeding

• Handling sexual harassment complaints at workplace

• Tripartite Advisory on Managing Workplace Harassment

• What is Doxxing?

• Designing comprehensive work environment procedures and policies to deal with employee behavior, including online

• What is stalking?

• What can you do if someone is stalking you?

• Types and common signs of workplace bullying

• The 6Rs of bullying prevention

• 5 strategies to combat workplace bullying

• What is Cyberbullying?

• Recommendation for Mental Health

• Understanding the importance of prevention, including implementation and training and monitoring

• Handling and managing a workplace investigation using a step-by step guide;

• Developing and maintaining the workplace culture

• Recognising the importance of management style

• Appreciating the role of social media/technology in bullying and harassment;

• Leveraging international best practice strategies

Charlie Goh is a HR Practitioner with over 35 years of experience. He has expertise and profound knowledge in human resource development, compensation and benefits, payroll administration and management, talent management, performance management and employee communication and relations. He is a dedicated and performance focused professional with strong business acumen and work ethics.

Charlie has worked in various public and local organisations in different sectors such as hospitality, banking, retail, F&B and transportation. He has a strong understanding of all HR functions within an organisation and demonstrates detailed knowledge in the HR field as well as driving a company’s people management strategy.

Charlie possesses a MBA and a Bachelor Degree in Human Resource. He is also an adjunct lecturer of a local polytechnic conducting HR academic programs.

Handling Workplace Harassment and Bullying

This course will help implement policies, procedures and best practices for bullying and harassment in the workplace.

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