This workshop will help participants learn how to structure, develop and implement HR policies and procedures that are relevant, clear, compliant and effective


What will happen if there are no traffic rules and traffic lights? : Chaos.

What happens if there are too many rules and too many lights? : Chaos also!

HR policies and procedures provide fundamental rules about and guidelines to practices and behaviour of the people in the organisation. They can be likened to game rules. They safeguard fairness and equality for all in the organisation, guide management and supervisors, and clearly explain expectations. HR policies reflect the organisational culture and ensure compliance with employment legislation. More than drawing boundaries HR policies should also recognise and address people's needs.

Hence, the challenge is to strike a balance between having too many and having too few policies by having the right approach and by creating relevant and effective HR policies so as to effectively manage talent to deliver business results.

During this workshop participants will learn how to structure, develop and implement HR policies and procedures that are relevant, clear, compliant and effective. On top of that, they will be able to appreciate the importance of collaboration on strategy between HR and the organisation’s leadership in developing effective human resources management policies.

Course Details: 


• To appreciate the importance of collaboration on strategy between HR and the organisation's leadership in developing effective human resources management policies.

• To understand the fundamentals of HR policies and procedures and their role within the organisation.

• To understand how to structure, develop and implement HR policies and procedures that are relevant, clear, compliant and effective.


• Why HR policies are important.

• Defining policy and procedure.

• How culture impacts HR policies.

• A Case Study: GM’s Faulty Ignition Switch Car Recall.

• Some considerations before drafting HR policies.

• 9 steps in developing policies.

• Effect on bad HR policies.

• Group discussions on some policies.

Who should attend

• Anyone who wants to understand, needs to understand and implement, or needs to write HR policies and procedures.



Adrian Wong has more than 25 years of experience as a Senior Regional HR Professional with many years of experience in diverse industries especially manufacturing, food and beverage, FMCG, Supply Chain, freight and logistics, consultancy and Information, education, financial ratings and research sectors.

Adrian has worked as the Corporate HR Director, Asia Pacific for McGraw Hill Companies, Vice-President HR for EGL Asia Pacific Holdings Company Pte Ltd, Vice-President HR International Division for Japfa International Pte Ltd, Regional HR and Quality Director, Exel Way & QSHE Director for MSAS/Exel/DHL, Personnel Manager for Motorola Electronics and General Motors.

He covers more than 12 countries in Asia Pacific from India to Japan, China and down south to New Zealand. He led HR teams in different countries reporting to him and covered the full spectrum of HR activities: talent acquisition, total rewards, training and development including change management, HR Operations and benefits for the region. His experience covers a number of Mergers and Acquisitions, takeovers, HR workforce restructuring, corporate social responsibility, HR Outsourcing, Employee communications, Industrial and Union negotiation, etc. His training experience includes Corporate Internal Trainer for Management Leadership Programs, leadership programs for First Line managers, Business Development programs, leadership transition programs.

While he was with the Supply Chain Industry, he has responsibility over Quality, Safety and Environment covering Asia pacific countries and directs ISO Quality certification programs, 1800 safety management and 1400 Environment programs for the group. He also developed the leadership management program jointly with NUS Business Management School for young leaders and covered the Exel Way launch for Asia.

Adrian is a certified DISC and DDI facilitator and was also a part time lecturer for an Australian University for its Bachelor and Masters programs (International Human Resource Management Modules) and a local Institute for its Human Resource Management, Training & Development and Strategic Management programs.

Adrian possesses a Masters of Business Administration (MBA) and a Masters of Arts in Human Development. He also possesses Diplomas in Management Consultancy, Marketing, Industrial Management, Human Resource, Quality and Production Engineering.

Adrian has successfully completed the Advanced Certificate in Training and Assessment (ACTA). He is currently one of the trainers for HRSINGAPORE's HR Certification Courses.

Administrative Details:

Scheduled Dates

• 27 September 2024  (Face-to-Face)  (17th Run)

Duration / Venue

• One day

• 9 am to 5.30 pm

• Hotel seminar room


A Certificate of Attendance will be awarded at the end of the course.



• S$ 675.80 w/GST (S$620.00) for Community/Corporate

• S$ 708.50 w/GST (S$650.00) for Non-Subscriber


• UTAP Funding is available for NTUC Union Members ($250 or $500 for those aged 40 and above for courses attended between 1 July 2020 to 31 December 2025).

• Grants/Subsidies/SkillsFuture Credit are not applicable.


• Coffee & tea with snacks during the morning and afternoon breaks

• Lunch will be provided

Past Participants:

Past Participants' Comments

• "Very informative, I learned a lot!" - Kristina A. Corpuz, Civil Service Commission (Philippines)

• "The steps & case examples are well explained and close to real examples" - Loy Hui Ping, Total Singapore Shared Services Pte Ltd

Past Participant Organisations

• Agricultural Bank Of China, Axil Scientific Pte Ltd

• Builders 265

• Casino Regulatory Authority, Chugoku Marine Paints (S) Pte Ltd

• D3, DYNA-MAC Engineering Services

• Edwards Lifesciences (Singapore), EDBI Pte Ltd

• Fei Yue Community Services, Focus Law Asia LLC

• Good News Community Services

• Hwa Chong Institution, Hela Spice Singapore Pte Ltd, Ho Bee Land Limited

• Ibiden Singapore Pte Ltd, ifm electronic Asia Pte Ltd, Institute of Technical Education

• Keywords International Pte Ltd

• LANPAN, Lewis Public Relations

• Ministry of Home Affairs

• Nikko Chemicals Singapore, NTUC Fairprice Co-operative, National Healthcare Group Polyclinics

• PerkinElmer Singapore Pte Ltd, Pan-United Corporation Ltd

• Singapore Corporation of Rehabilitative Enterprises, Singapore Management University, Straits Construction Singapore, Singapore Red Cross, Scan Global Logistics Pte Ltd, Simmons (Southeast Asia) Pte Ltd, Sarawak Trade & Tourism Co. Pte Ltd

• TBWA Singapore, Total Singapore Shared Services Pte Ltd, TotalEnergies Singapore Services Pte. Ltd. (TESS)

• United Industrial Corporation Limited