Introduction

It is increasingly clear our era will be defined by a fundamental schism: the period before COVID-19 and the new normal that will emerge in the post-viral era: the “next normal.”

Helping employees navigate through such extreme change is critical to organizations’ short-term and longer-term survival. Consider this – we’re coming out of one of the lowest unemployment periods in history when the fight for quality talent was fierce. While unemployment is increasing in some areas, other areas are desperate for qualified, skilled employees.

Once our current situation recedes, the war for talent will once again heat up as organizations try to move swiftly to hire. Building bonds with employees now by helping them manage change could be the difference between quickly re-establishing performance versus lagging the pack.

Objectives

• Rethink how we lead, engage teams and inspiring individuals. How do we build greater sponsorship, influence, desire and commitment to change, as well as greater resilience, within our organization?

• Having the ability to successfully change—both as leaders and as organizations—becoming a source of competitive advantage.

• Uncertainty is uncomfortable for everyone. What a manager can do to keep people focused while also helping them cope with the feelings that change and ambiguity bring up?

• Creating guidelines to build trust and engagement with your employees and assisting your organization manage through the COVID-19 change curve.

Outline

• COVID-19 Crisis is a world-changing event – Where we are now, and where we heading?

- The return of Physical Distancing
- The important of Resilience and Workforce Efficiency
- The Emerging of Non Physical Contact Economy
- Increasing Government Intervention

• Managing extreme organizational change now to secure future success

- Be visible
- Don’t just share information but strengthen relationships
- Reinforce leadership by means of constant communication
- Be transparent in decision making

• Dealing with Human Capital issues of the COVID-19 Pandemic

- Facing key people challenges
- What organization need to focus
- The challenges employees are facing while working from home
- What are the roles of HR and Leaders?

• Sharing Knowledge & Experiences: Leading through Uncertain Times

- How we or should we lead our employees?
- How we or can we help our employees work from home effectively?
- How we or can we help our teams stay productive?
- How we or can we continue to engage virtually?
- How our leader or can a leader engage his organization differently than before?

Michael Giam is an international business professional with decades of senior management experience working in highly complex and cross-cultural business environments. Michael’s international breadth of experience spans both in public institutions and private corporations focusing mainly on business fundamentals and human capital to establish clear and achievable strategic business goals.

From a Senior HR Business Partner to Senior Vice President, Michael has worked for several MNCs including CWT Distribution Limited (Singapore), International Data Corporation (USA), the Millennium & Copthorne International Hotels Group (Singapore), Marriott International (in China) and Melco China Resorts (Holding) Limited (Macau). In his tenure at CWT, Michael was appointed by the CEO as the Management Representative to lead in corporate culture development and change. He has developed, implemented and coached several action programs that were necessary for the development of a learning culture within the organization and beyond.

Michael received his MBA from an Australian University and holds an Advanced Certificate in Training and Assessment (Facilitated Learning). He is a registered Practicing Management Consultant (PMC), a recognized SkillsFuture Mentor for SMEs in Singapore and also a Certified Senior Professional with IHRP Singapore.

Post-COVID19 – Managing Change at The Workplace

Create activities and guidelines that build trust and engagement to manage change post covid. Please scoll down for more information.

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