QUESTION

Dear HR Practitioners,

Please advise who should write the testimonial or reference letter for employees.

Should it be the HR Department or the immediate supervisor?

Thanks in advance.

CYL

REPLIES & COMMENTS

REPLY 1

HR should prepare it based on feedback given HOD and any other critical incidents that HR has in the employee records.

It should be signed by the MD i.e. top/senior management to give weight to it.

I think HOD should not be the one preparing it as HODs sometimes can be biased or overly favourable. In any

In any case such letters are controlled in in our organisation.

Lula