Organisation knows that training is an important investment in the performance of your staff and their contribution to the business strategies and goals. Yet many a time, they are unable to know the impact of training in these two areas.  In order to make the most of money spent on training, it is important to be clear about the objectives of training, the training needs of their organisations and their employees and how training has impacted on  staff performance and business results.

In this workshop, we will show and teach you how to identify learning needs of your organisation, the task as well as at individual levels. You will learn how to translate the process into a training document for individual and for the organisation. Then we will assist you, as Human Resource Develop Professionals, to evaluate the contribution of training to employee development and business results.


(In view of the current COVID-19 situation, we will maintain small class size for all courses. Hotels (the venue of the training) has taken measures such as daily disinfecting of all seminar rooms, cleaning the lift buttons and door knobs, temperature taking for our participants and hand sanitizers are also available. Travel Declaration Form will be sent to all participants prior to the training sessions)

Course Details: 


• Understand the importance of having a systematic training needs assessment and training evaluation.

• Acquire a framework for conducting system wide training needs assessment and performing training evaluation.

• Identify the process to undertake and to assess training needs analysis

• Use different evaluation methods to measure the impact of training on employees and the organisation.

• Learn how to run the training department effectively after the course

• Overcome the issues facing training needs analysis and training evaluation.


1. Reasons why training fails to bring the desired outcome.

2. Linking individual needs to the strategic directions of the business.

3. Different Learning Needs Analysis methods and its application for different groups of employees.

4. Perform Training Needs Analysis using PTO Approach to reap the maximum benefits of Training

5. Translating training assessment into Organisational Training Plan.

6. Ensure that transfer of learning takes place after training

7. Quantifying soft and hard data to measures training outcomes.

8. Evaluation of training on all aspects of Training Systems, Procedures and Processes

9. Using different evaluation methods to measure impact of training

10. Calculating Return of Investment (ROI) on training.


Who should attend

• All executives and managers interested in maximising the impact of training on the organisation and individual employees . Those responsible for training and development, and those who needs to conduct learning needs assessment, designing programmes and evaluating their usefulness and impact on individual and business performance will find this workshop extremely helpful.



• Group Discussion, exercises, presentation and practicum. Participants are encouraged to bring their training issues on training needs and training evaluation to the workshop so that appropriate advice can be given to resolve their issues in these two areas.


Bernard Tay has over 20 years corporate experience in human resource and development across varied industries ranging from airport services, telecommunications, electronics, appliances, medical to energy sector.

He has worked as regional manager in renowned America and Japanese organisation covering full spectrum of human resource management including expatriate and local compensation design and implementation for outbound and inbound overseas assignments.

He is a regular speaker and workshop facilitator to international and local participants keen to learn about topical issues in human resource and people behaviour. His training engagements and assessment have taken him to countries like Taiwan, Vietnam, Laos and Myanmar. Bernard is currently one of the trainers for HRSINGAPORE's HR Certification Courses.

Bernard graduated with a Bachelor of Arts majoring in Economics and an Upper Honours degree in Sociology from National University of Singapore (NUS) and subsequently obtained his Masters Degree in Education and Human Development from George Washington University, USA. He has also completed almost a year of working stint in Virginia, USA.


Administrative Details:

Scheduled Dates

• 22 April 2020  (1st Run)

Duration / Venue

• One day

• 9 am to 5:30 pm

• Mandarin Orchard Singapore or Sheraton Towers


A Certificate of Attendance will be awarded at the end of the course.



• S$ 650 for Community

• S$ 680 for Non-Subscribers


• Coffee & tea with snacks during the morning and afternoon breaks

• Buffet lunch with vegetarian & halal options


Past Participants:

Past Participants' Comments

Past Participant Organisations