A Symposium for HR Executives/Senior Practitioners and Managers with Workforce Management Responsibility


This 2-day programme provides participants with approaches to framing issues and defining challenges related to workforce management in business terms and presents practical techniques for performing the analyses leading to good decisions. Hands-on exercises dealing with issues and problems faced when managing people will be conducted in attendee teams. Exercises will deal with: HR Strategy, Workforce Planning, Staffing Strategy, OD/HRD Strategy, Performance & Rewards Management Strategy and Employee/Labor Relations Strategy. Application of the scientific process to decision-making will be addressed, as will evidence-based HR management.


Course Details: 


I. To understand the impact of globalization and technological evolution on the challenges and issues faced by organizations when formulating and implementing workforce management strategies.


II. To be able to define issues, identify alternative strategies and select optimal strategies based on relevant evidence and utilizing sound processes.


III. To be able to present recommendations to executive management in business terms in order to gain support for implementation.


What Questions This Training Program Provides Answers To:

• How can the risk exposure of the organization to not having the human capital required for success be determined and quantified?


• What kind of workforce planning is required to ensure workforce viability in the future?


• How can external opportunities be exploited and threats dealt with?


• How can the organization effectively brand itself as an employer of choice?


• What kind of decision-making process should be used, to ensure it is sound and based on relevant evidence?


• How can executive management support be gained for recommendations?


I. Defining Issues and Challenges

• Utilizing gap analysis: comparing “Is” with “Should Be”.

• Analyzing the magnitude of gaps and their impact, the costs of not addressing them and the resources required to address them.

• Developing proposed actions for resolving issues, overcoming challenges and making decisions that facilitate organizational success.


II. Formulating Proposed Strategies

• Formulating HR strategy that fits the organization’s context.

• Defining alternative strategies for staffing, development, performance  management, rewards management and employee relations.

• Developing assumptions about their probable impact of strategies.

• Identifying metrics to be used in testing cause – effect relationships.

• Testing the validity of proposals.


III. Problem/Issue Resolution: Closing The “Is” – “Should Be” Gaps

• Searching for solutions; alternative processes.

• Evaluating research; benchmarking internally and externally.

• Quantitative analysis techniques.


IV. Scenario-Based Planning Techniques

• Defining probable futures based on environmental scanning.

• Developing strategies that are robust and that will work well in all.

• Continuously refining strategies based on actual conditions.


V. Implementing Decisions

• Determining the need to change.

• Common types of implementation/change initiatives.

• Characteristics of successful implementation/change processes.

Who should attend

• Senior HR Executives; HR Managers and Senior HR Practitioners; Managers.



• Presentations
• Exercises
• Case Studies
• Dialogue
• Group decision-making

Benefits of Attending This Course

Participants will be introduced to processes and methods that are effective in dealing with the complexity of making effective decisions related to managing a workforce in today’s environment. Strategies must be based on sound decision-making and be supported by relevant evidence.

It is necessary for HR executives to develop adequate business acumen and to understand how to employ the scientific method and processes in making and supporting decisions. Working on exercises and case studies that deal with the kinds of issues and challenges faced today participants will increase their expertise in defining issues, identifying alternatives, evaluating options, selecting optimal strategies and providing compelling support for recommendations.

They will utilize analytic methods and structured models to select the best alternatives and tools for gaining executive management approval for recommendations.


Robert Greene

Dr. Robert J. Greene has a PhD (Applied Behavioral Science) from Northwestern University, an MBA (Human Resource Management) from the University of Chicago and BA (Economics) from University of Texas and has over thirty years of industry and consulting experience with organizations on formulating and evaluating human resource management strategies and designing, implementing, administering and evaluating performance and compensation management programs. He also provides counsel on defining, assessing and reshaping organizational culture and effectively managing cross-cultural workforces.
Dr. Greene's professional's certifications include:
• Global Professional in Human Resources (GPHR)
• Global Remuneration Professional (GRP)
• Senior Professional in Human Resources (SPHR)
• Certified Compensation Professional (CCP)
• Certified Benefits Professional (CBP)
• Certified Professional In Human Resources & Compensation (CPHRC)
• Senior Certified Professional (SHRM-SCP)
Co-authored "Rewarding Performance Globally: Reconciling The Global - Local Dilemma", Dr. Greene has published over 100 articles, white papers and book chapters HR management and was awarded the first Keystone Award for achieving the highest level of excellence in the field by the American Compensation Association (now WorldAtWork).
He was a principal designer of the CCP, GRP, PHR, SPHR and CPHRC certification programs and brought the GRP program to Singapore at its inception, working in conjunction with the Singapore National Employers Federation. He has taught and spoken around the world and was an expert advisor to the SHRM Global Learning System and principal author of the SHRM Learning System module on Compensation, as well as several certification courses in the GRP and CPHRC certification programs.
He is also a faculty member for DePaul University's MBA & MSHR degree programs globally.

Administrative Details:

Scheduled Dates

• Date to be advised


• Two days

• 9 am to 6 pm


A Certificate of Attendance will be awarded at the end of the course.



• S$ 1680 for Community

• S$ 1880 for Non-Subscribers


• PIC Claimable for Company Sponsored Participants.



• Coffee & tea with snacks during the morning and afternoon breaks

• Buffet lunch with vegetarian & halal options


Past Participants:

Past Participants' Comments

Past Participant Organisations